Client Case Study: The Patient Journey

February 26, 2016Case Study

It’s been said that the healthcare industry can do a better job understanding the patient journey. It’s, of course, a challenge to build a “patient journey” if there is a lack of sufficient patient perspective. Using real-world experiences will help better understand the patient’s viewpoint, allowing for better involvement, and, ultimately, building trust with the consumer. In the following case study, we show how Within3 was able to provide quality discussion between patients and a healthcare team.

I think the most valuable part was the convenience to do it in your own place and your own time. Also the electronic tool is very friendly to use.

Advisor Participant